questions before moving

Top 20 Questions People Ask Moving Companies in Houston, TX

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Moving can be a daunting process, especially when you’re relocating to or within a bustling city like Houston, TX. To make the process smoother, it’s essential to choose the right moving company. Here at Delta Moving Systems, we understand the concerns of our clients, and we’re here to help. We’ve compiled the top 20 questions people ask moving companies in Houston, TX, so you know what to consider when selecting your mover.

frequently asked questions movers

licenseD AND BONDEDAre you a local licensed and insured moving company?

As a client, you need to ensure the company you choose is both licensed and insured. At Delta Moving Systems, we’re fully licensed and insured, ensuring the safety of your belongings during the move. Learn more about us and our credentials on our website.

save timeHow long have you been in the moving business?

Experience matters when it comes to moving your belongings safely and efficiently. We’re proud to say that we have years of experience as expert packers and movers in Houston, TX.

moving servicesWhat services do you offer?

We offer various moving services, including commerciallocallong-distance, and cross-country moving. We also provide white-glove moving services for those looking for a premium experience.

packing servicesDo you provide packing and unpacking services?

Yes, our team is skilled in packing and unpacking your belongings with care. Check out our moving gallery to see our team in action.

storage servicesDo you offer storage services?

We understand that sometimes, you may need to store your belongings temporarily. That’s why we offer secure storage services in Houston for your convenience.

wrapping furnitureHow do you protect my furniture and belongings during the move?

Our team is trained to use the appropriate moving supplies and techniques to ensure your furniture is protected during the move.

fragile itemsHow do you handle fragile items?

Our expert packers and movers handle fragile items with the utmost care, using high-quality packing materials to ensure their safe transportation.

junk removalDo you offer junk removal services?

Yes, we provide junk removal services to help you declutter your space during the moving process.

specialty movingCan you move specialty items, such as pianos or artwork?

Our team is trained to handle specialty items like pianos and artwork with care. We offer white-glove moving services for these delicate items.

moving estimateDo you provide an accurate moving estimate?

We provide a transparent and accurate moving estimate, ensuring you have a clear understanding of your moving costs.

moving insuranceDo you offer moving insurance?

Our interstate movers offer comprehensive moving insurance options, providing peace of mind during your long-distance move.

cancellationWhat is your cancellation policy?

Our cancellation policy is designed to be fair and flexible, allowing you to make changes to your moving plans if necessary. For specific details, please contact our customer service team.

cost of movingHow do you determine the cost of my move?

The cost of your long-distance move is determined by several factors, such as the distance of the move, the size and weight of your belongings, and the services you require. We provide a detailed estimate to ensure complete transparency.

discountDo you offer discounts or promotions?

Yes, we periodically offer discounts and promotions to help make your move more affordable. Be sure to check our blog for the latest news and offers.

houston areaDo you have any service area restrictions?

We proudly serve a wide range of service areas, including Houston and its surrounding regions. For specific service area inquiries, please contact us at (800) 484-0085.

move availabilityHow far in advance do I book my move?

It’s always best to book your move as far in advance as possible, especially during peak moving seasons. This ensures that we can accommodate your preferred moving date and time.

covid 19What precautions do you take for COVID-19?

The safety of our clients and employees is our top priority. We follow all recommended guidelines and take necessary precautions to ensure a safe and seamless moving experience.

moving petsCan you help me move my pets?

While we don’t handle the transportation of pets directly, our team can offer guidance and recommendations on how to safely transport your pets during your move.

hours of workWhat are your hours of operation?

Our hours of operation are designed to accommodate your busy schedule. To find out more, please visit our website or contact our customer service team.

texas mapDo you provide services for Texas intrastate moves?

Yes, we offer professional services for Texas intrastate moves, ensuring a smooth and stress-free relocation within the Lone Star State.

In conclusion, asking the right questions is crucial when choosing a moving company in Houston, TX. At Delta Moving Systems, we strive to provide the best services and answers to all your concerns. Feel free to reach out to our team for more information or to schedule your move today.

finding good movers texas
Follow these steps to find your ideal mover!

Tips for Finding the Best Moving Company in Houston, TX

Selecting the best moving company in Houston, TX, requires careful consideration and research. Here are some tips/ recommendations to help you find the perfect mover to suit your needs:

recommenationsSeek Recommendations

Ask friends, family, and coworkers for recommendations. Personal experiences and referrals can provide valuable insights into the quality of service a moving company offers.

reviews moversRead Online Reviews

Check online review platforms like Google, Yelp, and the Better Business Bureau (BBB) for unbiased opinions from previous clients. Look for companies with consistently high ratings and positive feedback.

licenseD AND BONDEDVerify Credentials

Ensure that the moving company is licensed, insured, and accredited. Check for membership in organizations like the American Moving & Storage Association (AMSA) and the BBB, which can indicate a reputable and reliable company.

compare quotesObtain Multiple Quotes

Request at least three written estimates from different moving companies to compare pricing and services. This will help you identify the best value for your needs.

moving experienceInquire About Experience

Choose a company with a proven track record and extensive experience in the moving industry. Experienced movers are more likely to handle your belongings with care and efficiency.

customer serviceAssess Customer Service

Pay attention to the responsiveness and professionalism of the moving company’s customer service team. A company that values its clients will be eager to address your concerns and answer your questions promptly.

moving servicesEvaluate the Range of Services

Select a moving company that offers a comprehensive range of services, catering to your specific moving requirements. This may include packing and unpacking, storage, specialty item handling, and more.

moving truckAssess the Equipment and Staff

Ensure the moving company has well-maintained equipment and a professional, well-trained staff. This will help guarantee a smooth and efficient moving process.

transparent moving quoteLook for Transparency

A reputable moving company will be transparent about its pricing, policies, and services. Make sure you receive a detailed estimate and a clear explanation of any additional fees or charges.

instinctTrust Your Instincts

Lastly, trust your instincts when selecting a moving company. If a mover seems too good to be true or raises red flags, it’s best to continue your search for the perfect fit.

By following these tips, you’ll be well on your way to finding the best moving company in Houston, TX, for a stress-free and successful relocation experience.

movers vs brokers
Learning the difference between moving companies (above) and brokers can potentially save you thousands!


Moving Companies vs. Moving Brokers: Understanding the Key Differences

When planning a relocation, it’s essential to understand the differences between moving companies and moving brokers. While both types of services aim to facilitate your move, they operate quite differently. In this article, we’ll delve into the key distinctions between moving companies and moving brokers to help you make an informed decision for your upcoming move.

moving companyMoving Companies

A moving company is a licensed and insured business that offers professional moving services directly to clients. They own and operate their own fleet of trucks, equipment, and employ their moving staff. When you hire a moving company, you are working directly with the service provider.


  1. Direct Communication: Dealing directly with a moving company ensures clear communication and eliminates potential misunderstandings that may arise through a third party.
  2. Accountability: The moving company is directly responsible for the safety and handling of your belongings, providing a greater sense of accountability.
  3. Quality Control: When working with a moving company, you can research their track record and reputation to ensure you are receiving high-quality service.
  4. Customized Services: Moving companies typically offer a wide range of services, allowing you to tailor your move to your specific needs.


  1. Limited Options: When working directly with a moving company, you may have fewer options to choose from, especially if you have unique or specialized moving requirements.

moving brokerMoving Brokers

A moving broker is an intermediary that connects clients with moving companies. They do not own trucks or employ movers themselves. Instead, they work with a network of moving companies to find the best fit for your specific needs.


  1. Variety of Options: Moving brokers can provide you with multiple quotes from various moving companies, allowing you to compare prices and services.
  2. Time Savings: By working with a moving broker, you save time and effort researching and contacting multiple moving companies yourself.
  3. Negotiation Power: Moving brokers have established relationships with multiple moving companies and may be able to negotiate better deals on your behalf.


  1. Less Control: When working with a moving broker, you may have less control over the moving company that ultimately handles your belongings.
  2. Indirect Communication: Communication may be less direct, as you are working through a third party, which could potentially lead to misunderstandings or miscommunications.
  3. Varied Quality: The quality of service you receive may vary, as the moving broker is not directly responsible for the performance of the moving company they connect you with.

In conclusion, deciding between a moving company and a moving broker ultimately depends on your specific needs and preferences. If you value direct communication, accountability, and quality control, a moving company may be the better choice. However, if you are looking for a variety of options, time savings, and the potential for better deals, a moving broker might be a suitable option. Regardless of your choice, always research and verify the credentials of the service provider to ensure a successful and stress-free moving experience.

protect against scammers
Learning to detect the warning signs early will keep you out of moving scammers reach!

How to Dodge a Moving Scam: Essential Tips to Protect Yourself

The moving industry, like any other, is not immune to fraudulent practices. It’s crucial to be vigilant and take necessary precautions when selecting a moving company. Here are some game changing tips to help you dodge moving scams and ensure a safe, stress-free relocation experience.

research moversResearch the Moving Company Thoroughly

Before hiring a moving company, conduct thorough research. Verify their credentials, such as license and insurance, and check their membership with reputable organizations like the American Moving & Storage Association (AMSA) or the Better Business Bureau (BBB). Read online reviews and testimonials to gauge the company’s reputation.

multiple quotesObtain Multiple Quotes

Request at least three written estimates from different moving companies. This will allow you to compare prices and services, helping you identify any outliers that may signal a potential scam. Be cautious of exceptionally low quotes, as they could be a red flag for fraudulent practices.

large depositBeware of Large Upfront Deposits

Reputable moving companies typically require a small deposit or no deposit at all. Be wary of companies that demand a large upfront payment, as this could indicate a scam. It’s also a good idea to use a credit card for payments, as it offers better protection against fraud.

uncertainty in estimateWatch for Vague or Incomplete Estimates

A trustworthy moving company will provide a transparent, detailed, and accurate estimate. Be cautious of vague or incomplete estimates, as they may be a sign of a potential scam. Ensure that the estimate includes all services, fees, and charges, and ask for clarification on any unclear items.

verify company addressVerify the Company’s Address and Contact Information

Check the moving company’s website and documentation for a physical address and contact information. Confirm that the address is legitimate and corresponds to an actual business location. Be cautious of companies that only provide a P.O. Box or use a residential address.

mover not found onlineBe Cautious of Companies with No Online Presence

In today’s digital age, a reputable moving company will likely have an online presence, including a website and social media profiles. Be wary of companies with no online presence, as it could be a sign of a fraudulent operation.

referencesAsk for References

Request references from the moving company and follow up with these contacts. Ask about their moving experiences, the quality of service, and whether they encountered any issues or red flags.

report suspicious activityReport Suspicious Activity

If you suspect a moving scam or have fallen victim to one, report the incident to the appropriate authorities. This may include the Federal Motor Carrier Safety Administration (FMCSA), the BBB, or your local law enforcement.

By following these great tips and staying vigilant, you can protect yourself from moving scams and ensure a smooth, stress-free relocation experience with a trustworthy and reliable moving company.

Picture of Roger M
Roger M

Roger is a moving expert with Delta Moving Systems. Roger has a lovely wife, 2 naughty boys and a pitbull who are his life. Roger likes to fish and he’s always planning BarBQue for his friends from Delta Moving System.

He understands that moving is considered one of the most stressful events in a new homeowner's life, so no matter your move size or distance you need, if you have any question call Roger.

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free packing materials in houston tx

Free Packing Materials With Every Local Move